Privacy Policy

Online Solutions 247 is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us.

Who We Are
Online Solutions 247
Northern Ireland, UK
Email: info@onlinesolutions247.co.uk

What Information We Collect
We may collect and process the following information:
• Your name
• Email address
• Any information you provide via contact forms or messages
• Booking details when you schedule a discovery call
• Website usage data through cookies and analytics tools

How We Use Your Information
We use your information to:
• Respond to enquiries
• Provide our services
• Manage bookings and communication
• Improve our website and services
• Send marketing communications where you have given consent
Lawful Basis for Processing

We process personal data based on:
• Consent
• Contractual necessity
• Legitimate business interests
• Legal obligations

How We Store and Protect Your Data
Your information is stored securely using trusted third-party platforms such as Wix and scheduling or email tools. We take appropriate steps to protect your data from unauthorised access or misuse.

Sharing Your Information
We do not sell or share your personal data with third parties, except where necessary to provide our services or comply with legal requirements.

Cookies
Our website uses cookies to enhance user experience and analyse website performance. You can manage your cookie preferences through your browser settings or the cookie banner on our website.

Your Rights
Under UK GDPR, you have the right to:
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

Data Retention
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.

Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
📧 info@onlinesolutions247.co.uk

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